User Experience

The operational blueprint for patient care delivery, stakeholder engagement, community-powered behavior change, and clinic design.

Section 4.1

Patient Journey

A meticulously designed 12-month transformation protocol with 3 phases: Intensive Remission (Weeks 1-12), Metabolic Stabilization (Weeks 13-18), and Long-Term Maintenance (Months 5-12).

Key Topics:
  • 3 Phases
  • Appointment Cadence
  • Team Roles
  • Medication Protocol
Sections 4 & 6

Stakeholder Ecosystem

Six interconnected stakeholder groups, each with defined roles and value exchange: patients, physicians, allied health professionals, PCN partners, corporate partners, and insurance partners.

Key Topics:
  • Patients
  • Physicians
  • Allied Health
  • PCN Partners
Section 5.2

ThrivePod Model

Peer-based support system leveraging behavioral economics for sustained engagement and outcomes. Small curated groups of 4-6 peers with behavioral contracts, gamification, and social proof.

Key Topics:
  • Pod Structure
  • Pod Pledge
  • Shared Streaks
  • Social Proof
Section 4.2

Clinic Design

Physical space design optimized for the patient journey: 1,500-2,000 sq ft with strategic co-location, technology infrastructure, and a welcoming environment that fosters community.

Key Topics:
  • Floor Plan
  • Technology
  • Location Strategy
  • Retail